Start a thoughtful conversation
Tell LAKIA a little about your business and what you would like to understand more clearly.
Contact LAKIA
Most conversations begin with a simple question about the business.
Use the form to ask a question or tell us what kind of help you're looking for, whether that's a brief, Brand Reputation Management, Website Copy Refresh, or other business support. It helps to include what your business does and what prompted you to reach out.
Not sure where to start? Choose “Other / Not Sure Yet” and tell us what you are noticing or wondering about.
From a first conversation to a finished brief.
We begin by understanding your question and identifying the support that would be most useful: one individual brief, LAKIA Business Perspective for all three, or ongoing Brand Reputation Management.
For Brand Reputation Management, we agree on the scope of monitoring, how often reviews are checked, and the response support you would like. Pricing and terms are agreed upon in advance based on your business's needs. We also discuss your approval process, account access, and which concerns should come to you before a response is posted.
Website Copy Refresh packages can be ordered directly from the Services page, or you can contact us with questions first.
For research briefs, the process follows these steps.
- START A THOUGHTFUL CONVERSATION
Tell us a little about your business and what you would like to understand. - IDENTIFY THE PERSPECTIVE THAT WOULD BE MOST USEFUL
Choose a Customer Intelligence Brief, Competitive Snapshot Brief, Online Presence Brief, or LAKIA Business Perspective. - LAKIA CONDUCTS THE RESEARCH
We gather relevant publicly available information and look for observations, patterns, and contrasts. - RECEIVE THE BRIEF
Findings are organized into a concise, practical outside perspective. - DECIDE WHAT DESERVES ATTENTION
You decide what matters for your business and what action, if any, to take.